Refund and Cancellation Policy

This Refund and Cancellation Policy is part of the Boomerangme Subscription Agreement and applies to all paid subscriptions and purchases made under it, including the loyalty platform, the Partner program and territory subscriptions.

1. Automatic renewal

Subscriptions renew automatically at the end of each billing period (monthly, annual or the period shown at checkout) at the renewal price shown at checkout, and we charge your payment method on file, until you cancel. Introductory prices apply only to the first billing period stated in the offer.

2. How to cancel

You can cancel at any time in your account dashboard. Cancellation stops future renewals and takes effect at the end of the current billing period: you keep access until then and will not be charged again. If you cannot access your account, email support@boomerangme.com from the email address on your account. Stopping use of the services does not cancel a subscription.

3. Refunds

All purchases are final. Fees are charged in advance and are non-refundable, whether or not you use the services. The services are digital and are provided “as is”, as set out in the Subscription Agreement; they are delivered when access to your account is provided, which happens immediately after payment. We do not refund or credit partial billing periods, unused time, services you did not use or set up, or business results — such as leads, clients, sales or earnings — not meeting expectations.

We refund in full only: a duplicate charge; a renewal charged after you cancelled before the renewal date; or a charge made in error by us. Refunds are issued to the original payment method.

4. Payment disputes

If you believe a charge is incorrect, please contact support@boomerangme.com first; we respond within 48 hours. If a charge made under these terms is disputed with your bank, we will provide your bank and our payment processor with the records of your purchase, your acceptance of these terms and your use of the services.

5. Your statutory rights

Nothing in this policy limits rights you have under applicable law that cannot be waived by contract.