Do you use a computer and spend time on the phone?  Do you ever feel neck or back pain or discomfort when using the phone? Are you cradling the phone in your neck on a daily basis? Then you will benefit from using a telephone headset!  Using a headset on a daily basis will reduce unnecessary back pain and fatigue caused by cradling the phone on your shoulder.  Using a headset as part of your daily work routine will help improve your posture, and make you feel more active and refreshed at the end of the work day.  Not only does a headset help you physically and reduce pain it will also increase you work productivity.  Multiple clinical studies have shown that using a headset instead of holding the phone frees up a hand and can improve productivity by up to 43%

Freedom and Productivity

Headsets free your hands so that you can work, take notes, open drawers to find files and do a myriad of other things while you’re on the phone. With a cordless headset, you can move around the office to ask questions, find resources or consult a co-worker in support of your call.  With a handset lifter you can answer and end calls while away from your desk, enabling you to be completely free while you walk, talk and work. This means less voicemail and less playing phone tag which all helps raise your personal productivity.

Sound Quality

Headsets optimize sound quality and improve the conversation for both ends of the phone conversation.  Wearing a headset enables the microphone to stay in the same position as you move your head and speak, so your voice stays consistent.  They’re easy to listen to because they have high-quality speakers that are held onto your ear in a position that you determine.  Business grade headsets also have noise-cancelling technology that can filter out up to 75% of background sounds.  If you use a binaural headset that covers both ears you reduce any distracting background noise thereby aiding concentration on your telephone calls.


If you’ve ever tried to hold a phone to your face while you take notes or type, you know that traditional desk and mobile cell phones aren’t very comfortable to use if you also need both hands. A survey commissioned by headset maker Plantronics confirmed not just that headsets are more comfortable, but that they’re actually better for their users’ health. According to the Plantronics study, which was conducted in the late 1990s, on average, headset users have 35 percent less muscle tension in their necks, shoulders and upper backs than regular phone users when talking and performing common office tasks. A Santa Clara Valley Medical Center study has shown that headset use can reduce muscle tension of the sort that can lead to muscle strain and chronic pain. Use of a telephone headset can reduce stress on the neck, shoulder, and upper back by as much as 40 percent.